Terms of Service

Overview

This website is operated by HedHoncho.com. Throughout the site, the terms “we”, “us”, and “our” refer to HedHoncho. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. Any new features or tools added to the store will also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check periodically for changes. Continued use of our website after any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with an e-commerce platform to sell our products and services.

1. Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have given consent for your minor dependents to use this site.
  • Our products must not be used for any illegal or unauthorized purpose.
  • You must not transmit viruses, malware, or any harmful code.
  • Any violation of these Terms will result in the immediate termination of services.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • You agree not to reproduce, duplicate, copy, sell, or resell any part of our Service without written permission.
  • Your content (excluding credit card information) may be transferred unencrypted over networks and adapted to technical requirements.
  • Credit card information is always encrypted during transmission.

3. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information on our site is inaccurate, incomplete, or outdated.
  • Information provided is general in nature and should not be solely relied upon.
  • We reserve the right to modify content at any time without obligation to update it.

4. Modifications to Service & Pricing

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue services at any time.
  • We are not liable for price changes, modifications, or discontinuations.

5. Products or Services

  • Some products may be available exclusively online and have limited quantities.
  • We do not guarantee that product images and colors displayed on your screen will be 100% accurate.
  • We reserve the right to limit sales of products or services to any geographic region or jurisdiction.
  • We reserve the right to discontinue products at any time.

6. Accuracy of Billing & Account Information

  • We reserve the right to refuse any order.
  • Orders may be limited or cancelled at our discretion, including those placed by the same customer, billing address, or credit card.
  • If we modify or cancel an order, we may attempt to notify you via the email or phone number provided at checkout.
  • Customers must provide accurate and complete billing & shipping information.

For more details, review our Returns Policy.

7. Optional Third-Party Tools

  • We may provide access to third-party tools that we do not monitor or control.
  • Use of any such tools is at your own risk, and we are not liable for third-party content, products, or services.

8. Third-Party Links

  • Some site content, products, or services may contain third-party links.
  • We are not responsible for third-party materials or websites.
  • Complaints, concerns, or questions regarding third-party content should be directed to the respective provider.

9. User Comments & Feedback

  • If you submit creative ideas, suggestions, or comments, you agree that we may edit, copy, publish, distribute, and use them without obligation to compensate you.
  • We reserve the right to remove content that is unlawful, offensive, defamatory, obscene, or violates any intellectual property rights.

10. Personal Information

  • Submission of personal data is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

  • Occasionally, there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping fees, and availability.
  • We reserve the right to correct errors and update information at any time without prior notice.

12. Prohibited Uses

You must not use our site for:

  • Any unlawful purpose
  • Violating intellectual property rights
  • Uploading viruses, spam, or malicious software
  • Collecting personal data without consent
  • Harassment, abuse, discrimination, or hate speech

Violation of these terms may result in termination of service.

13. Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee uninterrupted, secure, or error-free service.
  • We are not liable for any loss, injury, claim, or damages arising from your use of our Service.
  • We do not warrant that the quality of products, services, or information obtained will meet your expectations.

14. Indemnification

You agree to indemnify and hold harmless HedHoncho.com, its employees, partners, and affiliates from any claims, demands, or damages resulting from your breach of these Terms.

15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, it will still be enforceable to the fullest extent permitted by law, and the remaining provisions will remain valid.

16. Termination

These Terms are effective unless terminated by you or us.

  • You may terminate these Terms at any time by ceasing use of our website.
  • If we suspect that you have violated any provision, we may terminate your access immediately.

17. Entire Agreement

These Terms, along with any referenced policies, constitute the entire agreement between you and HedHoncho.com.

18. Governing Law

These Terms shall be governed by and construed under the laws of Australia.

19. Changes to Terms of Service

  • The most current version of the Terms is always available on this page.
  • We reserve the right to update or change any part of these Terms at any time.
  • Your continued use of the site after any modifications constitutes acceptance of the updated Terms.

20. Contact Information

For any questions regarding these Terms, contact us at:

📧 Email: sales@hedhoncho.com
🌐 Website: www.hedhoncho.com