Privacy Policy

Welcome to HedHoncho.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or sign up for an account, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

We may also collect non-identifiable information such as:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates and customer support responses
  • To improve our website experience and personalize content
  • To send promotional emails (only if you opt-in)
  • To comply with legal obligations and prevent fraudulent activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions
  • Shipping partners to fulfill your orders
  • Legal authorities when required by law or to protect our rights

4. Data Security

We implement security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online data transmission is 100% secure, so we encourage you to use strong passwords and safeguard your account credentials.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience by:

  • Keeping items in your cart
  • Analyzing website traffic
  • Remembering your preferences

You can disable cookies in your browser settings, but this may affect the functionality of our Website.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails at any time
  • Request a copy of the data we hold about you

To exercise these rights, contact us at sales@hedhoncho.com.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices, so please review their policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our Website constitutes acceptance of these updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: sales@hedhoncho.com